Author: Becca Tonn

Did you shrug your shoulders the last time one of your employees quit and think, “Oh, we’ll just hire someone else,” or did you realize that…

After you read this, step away from your desk — don’t worry, no one is going to get hurt — and go on a gemba walk.…

What would you think if one morning you hear a supervisor chastising another manager’s direct report in public? (true story) Unfortunately, this type of breakdown in…

Unless you’ve been hanging out in a desert, burying your proverbial head beneath the shifting, arid sand, you’ve likely heard about LERs — Learning and Employment…

Are you burying your head in the proverbial sand — ignoring AI, hoping it will go away? Spoiler alert: that won’t end well. Much like the…